Help & Support

Frequently Asked Questions

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Do I need a credit card to sign up?
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Yes — a payment method is required for all plans including Starter. We verify your card with a EUR / GBP / USD 0 authorization at signup. No charge is made.

Can I cancel at any time?
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Yes. Cancel any time. You retain access until the end of your current billing period, then revert to the free Starter plan.

Do you offer annual billing?
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Yes. Annual billing saves you the equivalent of 2 months. Billed once per year, upfront.

What currencies do you support?
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EUR, GBP, and USD. Your currency is confirmed at signup based on your location and cannot be changed once your subscription is active.

Do you offer assistance?
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We have a team of professionals that are available and in disposal to help you with the platform and help you get used to it.

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CoachAmp dashboard showing coaching overview with upcoming session for Dr. Priya Patel, at-risk clients list, client stats for last 30 days, and session metrics.